Shipping

Do you offer international shipping?

At the moment, we only ship to [YOUR COUNTRY], but we are working on expanding to more countries soon.

What are the shipping costs?

We’re happy to let you know that we offer free shipping on all orders, regardless of the amount. Whether you order a single item or multiple items, you won’t pay any shipping fees.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order by clicking the button in the shipping confirmation email or by entering your tracking number on the following page: [ADD TRACKING PAGE].

How long does delivery take?

Our processing time is 1–2 business days. Once your package has been shipped, you can expect delivery within 5–10 business days. We always do our best to get your order to you as quickly as possible so you can enjoy your new fashion items without delay!

Returns

What is the return procedure?

You can return your items within 30 days of receiving them. To ensure a smooth return process, we recommend reading our Return Policy, which you can find in the footer of our website.
To request a return, simply send us an email. Our team will assist you and guide you through the return process.

What should I do if my item is damaged or defective?

Please contact our customer service as soon as possible with your order number and photos of the damaged item. We will, of course, provide an appropriate solution.

What should I do if I want to exchange an item?

You can exchange items by returning them following our return procedure and placing a new order for the desired item. To get started, please email us at [SUPPORT@EMAIL.COM].

Other Questions

Can I cancel or change my order?

If you wish to cancel or change your order, please contact our customer service as soon as possible. Changes can only be made if the order has not yet been processed.

How can I use a discount code?

Enter your discount code in the designated field during checkout. The discount will be applied automatically to your total amount.

Which payment methods do you accept?

We accept various payment methods, including [ADD YOUR SHOP’S PAYMENT METHODS]. The available options will be shown during the checkout process.

How can I find my size?

Check our size chart on the product page to find the right size for your body type. If you are unsure, feel free to contact us for advice.

Do you offer gifts or gift cards?

Yes, we do offer gift cards. Please email us at [SUPPORT@EMAIL.COM] to request one.

How can I sign up for the newsletter?

You can sign up for our newsletter by entering your email address in the subscription box at the bottom of the page. You’ll receive updates about new products and exclusive offers.

What is your privacy policy?

We take your privacy seriously. Please read our Privacy Policy to understand how and why we collect, use, and protect your personal information.